Privacy Policy

Effective Date: 21 May 2026
Last Updated: 21 May 2026

1. Introduction

Gaztron (Pty) Ltd ("Gaztron", "we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA"), the Electronic Communications and Transactions Act, and other applicable South African legislation.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit www.gaztron.co.za, contact us, request a quotation, or make use of our products and services.

2. Who We Are

Gaztron (Pty) Ltd

Futurum Office Park
Block C, Unit C3
Centurion, Gauteng
South Africa

Email: info@gaztron.co.za

Telephone: +27 83 680 0655

Website: www.gaztron.co.za

3. Information We Collect

Personal Information

Name and surname
Company name
Email address
Telephone number
Physical address
Job title
Fleet size
Vehicle information
Billing information where applicable
Any information you voluntarily provide when contacting us

Website Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of access
Referral website
Website usage statistics
Cookie data

4. How We Collect Information

We collect personal information when you:

Complete a contact form
Request a quotation
Contact us by telephone or email
Purchase products or services
Enquire about LPG vehicle conversions or fleet solutions
Subscribe to marketing communications (where applicable)
Visit or browse our website

5. Why We Collect Your Information

We process personal information to:

Respond to enquiries
Prepare quotations
Deliver products and services
Schedule vehicle conversions
Manage customer accounts
Process payments where applicable
Provide customer support
Improve our website and services
Comply with legal and regulatory obligations
Communicate service updates
Send marketing communications where permitted by law

6. Legal Basis for Processing

Gaztron processes personal information where:

You have provided your consent.
Processing is necessary to perform a contract with you.
Processing is required by law.
Processing is necessary for our legitimate business interests while respecting your rights under POPIA.

7. Sharing Your Information

Gaztron does not sell your personal information.

We may share information with trusted third parties where necessary, including:

Website hosting providers
IT service providers
Professional advisers
Government authorities where required by law
Suppliers or service providers involved in delivering our products or services

All third parties are required to safeguard your personal information and process it only for authorised purposes.

8. Data Security

Gaztron takes reasonable technical and organisational measures to protect your personal information against:

Loss
Theft
Unauthorised access
Disclosure
Alteration
Destruction

These measures include secure website hosting, access controls, password protection, encrypted communications where appropriate, and regular security monitoring.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and enhance our marketing efforts.

We use:

Google Analytics to understand how visitors use our website and improve its performance.
Meta Pixel to measure advertising performance and deliver more relevant advertisements on Facebook and Instagram.

These technologies may collect information such as your IP address, browser type, pages viewed, time spent on the website, device information and interactions with our content.

You may disable cookies through your browser settings. Some website functionality may not operate correctly if cookies are disabled.

10. Marketing Communications

Where permitted by law, we may send information regarding:

New products and services
Fleet solutions
LPG technology updates
Promotions
Industry news

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

11. Retention of Information

We retain personal information only for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

When personal information is no longer required, it is securely deleted or anonymised.

12. Your Rights Under POPIA

Subject to applicable law, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion where legally applicable
Object to certain processing activities
Withdraw consent where processing is based on consent
Request restrictions on processing
Lodge a complaint with the Information Regulator

Requests relating to your personal information may be submitted to:

Email: info@gaztron.co.za

13. Privacy Contact

Gaztron handles privacy-related enquiries through its authorised representative.

For any privacy-related questions or requests, please contact:

Email: info@gaztron.co.za

14. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Gaztron is not responsible for the privacy practices, content or security of external websites. We encourage you to review the privacy policies of those websites before providing any personal information.

15. Children's Privacy

Our website and services are intended for businesses and adults.

We do not knowingly collect personal information from individuals under the age of 18.

16. International Transfers

Where personal information is processed or stored outside South Africa, Gaztron will take reasonable steps to ensure appropriate safeguards are in place in accordance with POPIA.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated effective date. Continued use of our website after changes have been published constitutes acceptance of the revised Privacy Policy.

18. Contact Us

Gaztron (Pty) Ltd

Futurum Office Park
Block C, Unit C3
Centurion, Gauteng
South Africa

Email: info@gaztron.co.za

Telephone: +27 83 680 0655

Website: www.gaztron.co.za

19. Complaints

If you believe that Gaztron has not processed your personal information in accordance with applicable law, we encourage you to contact us first so that we can attempt to resolve your concerns. If the matter cannot be resolved, you may lodge a complaint with the Information Regulator (South Africa).